Small Business

Most smaller companies do not have a dedicated computer professional on staff, preferring to outsource their network management and maintenance.
Most often, an integration company is contracted to build a network infrastructure, implement computer systems, and provide ongoing maintenance. What often happens is that after the initial installation, a consistently satisfying relationship between the business and the vendor is not maintained. A major reason for this is that these companies have a fairly high rate of turnover among their engineers, and because of that, your business ends up getting shuffled between a series of lower-level engineers and not receiving the proper attention and maintenance that it requires. You also do not have an individual person that fully understands your environment that can quickly address problems as they arise.

Other problems when dealing with an integrator
The sales consultant and sales engineers that provide a proposal to you for a network implementation have a strong interest in maximizing their profit in the short-term. The salesperson makes most of their money in the markup on expensive network items and a block of labor for the initial setup, not on your ongoing relationship with them. Because of that, they will very often quote you for equipment that is centered around maximizing their profit rather than giving you the most cost-effective implementation possible.

A comprehensive package of support and management of your network
My success is entirely dependent on your long-term, rather than short-term, satisfaction. I don't want to sell you high-end equipment that you don't need and then walk away and let you fend for yourself. I want to develop a long-term relationship that allows you to feel as confident in your computer network's stability, functionality and dependability as you would if I worked for you full-time-but at a small fraction of the price of hiring me as an employee.

Keep your computers and network working smoothly;
Reliable and effective yet low-cost hardware
As your retained consultant, I can also act as your representative when dealing with Internet Service Providers and other vendors of technical service and hardware if you so choose-acting as your technical counsel and helping you make sure you're doing the right thing for your business, much as a retained attorney does for you on legal matters-and in the last ten years, having a good functioning computer network has become just as vital as having good legal counsel, and probably more so for many companies.

Lightning-fast support
I have the ability to engineer your network in such a way that I can be your "Virtual IT Manager." I would ensure your network is functioning properly, from verifying routine, reliable backups of your critical data, to monitoring system hardware and troubleshooting problems as they arise, just as if I were already right there in your office. Working as an Operations Manager at a Fortune 100 company, I had 40+ servers that interacted with each other in many complex ways, yet I only needed to walk in the room and physically touch them once in a blue moon. It's rare that you need to be physically in front of a computer to configure or fix it. And by setting your computer systems up to securely allow me access from my office via the Internet or a modem on your premises, I can manage your systems and help solve common workstation computer problems in just the same way.

I can visit on a planned schedule, but when emergencies come up, there is no wait for me to arrive -- I can get to work on fixing your problem the second you call, even if the problem is on a user's computer, not the server. If you so desire, I can even watch what is on a user's screen with them and walk through the solution to a software problem, or fix operating system problems as if I were sitting at their desk. And the software to do this doesn't cost one thin dime. It's free! You won't see integrators leveraging free technologies. That's one small example of the difference between dealing with a retained consultant and an integrator. I'm on your side, helping you get the most out of your investment as if I were your employee. That's how I make my living.

Have 90% of the value of having a top IT professional working for you full-time, at 10% of the cost.
Retaining me gives you a single point of accountability for the functioning of your computer systems, along with a high level of expertise, unlike the typical treatment you'll get from an integrator who may not think of you as a major account, and won't take your emergencies and day-to-day needs as seriously as you need them taken.

Please give me a call at (248)760-0510 (or email me,) and we can discuss how I can provide you with first-class, dependable, experienced service and support for your business.

Products & Services

Small Business
(Without dedicated IT staff)


Medium to Large Business
(With dedicated IT staff)


My Résumé

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